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EI & Fed Tax not printing on Paystubs for EEs on Leave

dsilver

Member
Since our last Vertex update we have experienced a new issue where both EI & Fed Tax YTD detail is not printing on paystubs only for EEs who have no gross earnings in a pay period.
We are on JDE 9.1 - Canadian Payroll.

Has anyone seen this issue?

Any information would be greatly appreciated.

Thanks,
Diann
 

SarahMaeMills

Active Member
Is the processing option in your Payroll workbench P07210 set to display historical tax information? See attachment - it's Option 9 on the Process tab.
 

Attachments

dsilver

Member
Many thanks Sarah, this was indeed our problem. It seems our Payroll Workbench PO were changed with the July Vertex update.
Thanks again for responding!
Regards
Diann Silver
Bentall Kennedy LP
 
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