E811 SP1:Successful changing password, but unable to connect to securiity server

[DaMAG]

Hi,

i 've got the problem, changing passwords (view/user options) and get the error message : SEC000007 - unable to connect to security server'. The password will be changed. The Security Kernel Log shows nothing. Have anyone any idea?

Regards,

Daniel

 

[SULLY1]

Can you ping the security server?

Patty

 

[snugs7228]

I'm running into the same problem with both full clients and the web client. I have already opened a case on this and they are recommending I apply ESU JJ10615 which addresses this issue. I have not been able to apply it yet because of another issue I'm working on being able to run the ESU application in the planner environment - I'm close to resolution though. Good luck.

 

[snugs7228]

I ran into the same problem - support recommended ESU JJ10615. I'm in the process of building a package now to see if it fixes the issue.

 

[snugs7228]

Just an update - the JJ10615 ESU seemed to fix the security message problem for me on the full client.