There are two types of printing when running OW on terminal servers - JDE printing and Windows printing.
JDE printing (for printing submitted reports and the like) require a printer to be definted using the P98616 application. In order to add a printer, it must be on the network and must be shared. So if your user has a PC wired to the back of their workstation, they must share the printer in order to print this way.
Windows printing is a lot different. When the user chooses a Print Screen function in JDE, the list of One World defined printers does not show up. Instead, what the user should see is their list of locally definted printers.
If the user doesn't see all of their locally defined printers, one of two things is wrong. First, the terminal server that the user is connected to needs the print driver for that printer. The other thing that I have seen go wrong is that once the Citrix profile is generated, printers that are then added for the user (windows printers) are not always seen. To resolve this, I have in the past had them set all locally definted printers up, then I delete their citrix profile and these printer definitions magically reappear!
Paul
Paul Areano
One World B7.3.3.2 SP 15_007 Intel NT Oracle
CNC/Applications/Etc. etc. etc.