Sheen
Member
Hi Experts,
Need advise on the following business scenario as to what approach to be taken.
We have a client who decided to restrict purchase of certain items to all of its branches. Current capability allow us to enter Item restrictions at the parent level in One World, but these item restrictions do no populate to the C (customer) records and have to be entered manually. One World Sales application only looks at item restrictions in sales order entry at the C record.
The item restrictions function is preventing our salesman mistakenly selling an item to our customer when item was tagged with safety concerns or other reasons from our customer’s notice or memo. For those customers have Parent/Child relationship setup in Address Book, we cannot just setup the item restrictions on Parent (PAR record) and expecting this setting will apply to all children (C records). The System Solutions Manager suggests creating the item restrictions on PAR record as a template then copies all settings to all C records respectively.
Can this be done through a functional setup? Or do I have to take a technical approach..> Pls suggest
Need advise on the following business scenario as to what approach to be taken.
We have a client who decided to restrict purchase of certain items to all of its branches. Current capability allow us to enter Item restrictions at the parent level in One World, but these item restrictions do no populate to the C (customer) records and have to be entered manually. One World Sales application only looks at item restrictions in sales order entry at the C record.
The item restrictions function is preventing our salesman mistakenly selling an item to our customer when item was tagged with safety concerns or other reasons from our customer’s notice or memo. For those customers have Parent/Child relationship setup in Address Book, we cannot just setup the item restrictions on Parent (PAR record) and expecting this setting will apply to all children (C records). The System Solutions Manager suggests creating the item restrictions on PAR record as a template then copies all settings to all C records respectively.
Can this be done through a functional setup? Or do I have to take a technical approach..> Pls suggest