MacaqueJDE
Active Member
Hey guys!
I'm getting a new issue at my company and I'm looking for some pointers.
Randomly, the web client which run on IE 11, will just stop working without any error.
Ex : User goes into the P4201, input a command and press find. Nothing happens. They then try to press select/cancel or any button and nothing works anymore.
They have to exit IE and log in again to solve the issue.
It can happens multiples times in a day.
Important : This seems to only happens to new pc/fresh install users.
Those users have the lastest windows update and IE update.
we have 3 fresh install since last month, and all 3 started to have this issue.
Is there a IE version that has issue with JDE?
I trying to convince the support to rollback the IE version, but they tell me it's a complicated job.
Thank you!
I'm getting a new issue at my company and I'm looking for some pointers.
Randomly, the web client which run on IE 11, will just stop working without any error.
Ex : User goes into the P4201, input a command and press find. Nothing happens. They then try to press select/cancel or any button and nothing works anymore.
They have to exit IE and log in again to solve the issue.
It can happens multiples times in a day.
Important : This seems to only happens to new pc/fresh install users.
Those users have the lastest windows update and IE update.
we have 3 fresh install since last month, and all 3 started to have this issue.
Is there a IE version that has issue with JDE?
I trying to convince the support to rollback the IE version, but they tell me it's a complicated job.
Thank you!