jimmymac
Reputable Poster
Yesteday we began getting an error printed when we tried printing checks. Instead of the check, we get a one page that only says 'FATAL ERROR, CREATE FORM IS NOT INSTALLED'. The first batch of the day printed fine at 930, then later in the afternoon this message. I have keep printed documents checked for that printer, and can use Reprint Manager/View to look at the checks and they look perfect. MICR, formatting, everything looks fine. They just don't print. There doesn't seem to be an error log anywhere that says anything either.
Am currently working with CreateForm support but they don't seem to see anything either.
Any help would be appreciated.
Am currently working with CreateForm support but they don't seem to see anything either.
Any help would be appreciated.