mauragio
Member
Hi all.
We want to submit you our problem on EnterpriseOne services on AS400 architecture.
From a month ago to now, there was 3 cases of system down:
- all enterpriseone services, on JDEE900 subsystem, go in MTXW status (JDENET_K and JDENET_N jobs)
- some jobs on QBATCH subsystem go in MTXW status also
- some jobs on QBATCH subsystem are still in RUN, very slow, but RUN
- on the web console (EnterpriseOne) we see the instance running, with some zombie process and/or some callobject
- all user are unable to login (web & local) due to an error in reaching the security server
In this scenario, the only thing that we can do is an IPL, an EnterpriseOne Services restart and a double IPC clear. All these procedures are in A98 OneWorld Menu.
The question, now, is: we don't want to know the cause of these repeating failures, but where, in AS400 system, can we search infos of failure causes ? There are logs that we can investigate around ? Where these logs are stored ?
Thanks in advance.
We are frustrated !
We want to submit you our problem on EnterpriseOne services on AS400 architecture.
From a month ago to now, there was 3 cases of system down:
- all enterpriseone services, on JDEE900 subsystem, go in MTXW status (JDENET_K and JDENET_N jobs)
- some jobs on QBATCH subsystem go in MTXW status also
- some jobs on QBATCH subsystem are still in RUN, very slow, but RUN
- on the web console (EnterpriseOne) we see the instance running, with some zombie process and/or some callobject
- all user are unable to login (web & local) due to an error in reaching the security server
In this scenario, the only thing that we can do is an IPL, an EnterpriseOne Services restart and a double IPC clear. All these procedures are in A98 OneWorld Menu.
The question, now, is: we don't want to know the cause of these repeating failures, but where, in AS400 system, can we search infos of failure causes ? There are logs that we can investigate around ? Where these logs are stored ?
Thanks in advance.
We are frustrated !