Terry DeMoure
VIP Member
We have a new issue that I wanted to check to see if any of you experienced with the Tools Upgrade. When a Customer Service Representative in our Sales/Marketing Department is working with a very large and complex sales order; occasionally they are getting an IE 8 Script Error and there screens start to flash like a slow strobe. It has only happened on a couple machines but seems to go with the user and the order. In one recent case, the CSR experienced the screen flashing every time she brought the order up on her machine. I invited to my office where I brought the order up and experienced no flashing. I logged off E1 on my machine and she logged into E1 with her login on my machine and again it flashed but on my machine,
Today it happened again on another sales order and this time the user received the scripting error , and that is why we mentioned scripting. I asked our techs to check IE 8 settings and they did not find anything out of the ordinary. I am getting ready to log issue with My Oracle Support but I thought I would drop you guys a line to see if you have ever experienced this problem. I have attached a WMV file if it will let me to demonstrate.
Please advise.
Today it happened again on another sales order and this time the user received the scripting error , and that is why we mentioned scripting. I asked our techs to check IE 8 settings and they did not find anything out of the ordinary. I am getting ready to log issue with My Oracle Support but I thought I would drop you guys a line to see if you have ever experienced this problem. I have attached a WMV file if it will let me to demonstrate.
Please advise.