problemsolving
Member
Hi Everyone!
I have a branch plant configured with Commitment Days = 7
I'm facing an issue on sales-order and related backorder: An order is placed and in backorder - then if the user edit the sales order, setting as request date a future date over 7 days from the day of the update, the backorder disappear and the quantity become available. The backorder is manteined only if the request date is changed and set within 7 days , otherwise backorder is lost and quantity become available.
Example:
Today: 04 February
Request date: 5 february
Order: backorder
if the request date is changed to 14 February, the order lost the backorder, and quantity become available - is 14 february is over 7 days from today.
Is this behavior normal? there's no way to keep the backorder also if the request date is set after 7 days?
Thank you!!
I have a branch plant configured with Commitment Days = 7
I'm facing an issue on sales-order and related backorder: An order is placed and in backorder - then if the user edit the sales order, setting as request date a future date over 7 days from the day of the update, the backorder disappear and the quantity become available. The backorder is manteined only if the request date is changed and set within 7 days , otherwise backorder is lost and quantity become available.
Example:
Today: 04 February
Request date: 5 february
Order: backorder
if the request date is changed to 14 February, the order lost the backorder, and quantity become available - is 14 february is over 7 days from today.
Is this behavior normal? there's no way to keep the backorder also if the request date is set after 7 days?
Thank you!!