jdee108
Active Member
ISSUE:
If a user receives an e-mail with an EnterpriseOne shortcut as an attachment, but does not have EnterpriseOne installed on their local machine the shortcut will not open.
As per JDE Customer suppport,
The e-mail message with a .jde shortcut must be opened on a machine that has EnterpriseOne installed locally. If the user normally views their e-mail on the terminal server and EnterpriseOne is also installed on that terminal server then the shortcut will function correctly. If a user normally accesses E1 through a published app on Citrix the .jde will not cross onto the Citrix server. Citrix does have functionality for file association and redirection, but customers must contact Citrix for info on the capability and setup of these features
Can somebody advice please.
XE/B7333, Oracle 9i
If a user receives an e-mail with an EnterpriseOne shortcut as an attachment, but does not have EnterpriseOne installed on their local machine the shortcut will not open.
As per JDE Customer suppport,
The e-mail message with a .jde shortcut must be opened on a machine that has EnterpriseOne installed locally. If the user normally views their e-mail on the terminal server and EnterpriseOne is also installed on that terminal server then the shortcut will function correctly. If a user normally accesses E1 through a published app on Citrix the .jde will not cross onto the Citrix server. Citrix does have functionality for file association and redirection, but customers must contact Citrix for info on the capability and setup of these features
Can somebody advice please.
XE/B7333, Oracle 9i