tboat00
Well Known Member
For credit order returns, we have a process where we create a related PO from a credit memo sales order. We receive the related purchase order to get the returned stock back into inventory. When the related PO gets created, the supplier for the PO is the customer from the credit memo sales order. This process has worked fine for us for several years.
Now, we are upgrading our RFSmart interface to our warehouse system and when we try to receive these same purchase orders with P4312, they are failing during the landed cost process as the system tries to fetch the currency code from the supplier master that does not exist. The PO is against the customer master AN8 which does not have an associated F0401 record.
Does anyone know how to this point, without customization, the system might have been able to receive against the customer master and not the supplier master? NER N4300970 is running to update landed cost but it is failing when P43291 is called. P43291 fails because the currency lookup fails. We have no idea why this worked for so long and now has stopped.
Now, we are upgrading our RFSmart interface to our warehouse system and when we try to receive these same purchase orders with P4312, they are failing during the landed cost process as the system tries to fetch the currency code from the supplier master that does not exist. The PO is against the customer master AN8 which does not have an associated F0401 record.
Does anyone know how to this point, without customization, the system might have been able to receive against the customer master and not the supplier master? NER N4300970 is running to update landed cost but it is failing when P43291 is called. P43291 fails because the currency lookup fails. We have no idea why this worked for so long and now has stopped.
