Credit Memo line type reverse sign

[mirfandar]

We use sales order management system for credit memos. We have defined line type CM for credit orders. The reverse sign is Y for line type CM. When we enter credit order line items, it is reversing the sign in add mode. In case of updating the line item quantity then it is not reversing the sign. Customer services have to do it manually. I checked from our support and they told me the reverse sign will work only in Add mode. After that when you are in change mode for credit order then it will not reverse the sign. Is there any way to deal this situation? We are running JDE 7.3 cume 11. Your help will be appreciated.


Thanks

 

[cwilson]

JDE is working as designed in this case. The reverse sign will only activate during an add, however, during a change/maintenance of the order the reverse sign will not work

Good luck


Chris Wilson

 

[Deshraj]

In my case, I'm not doing any changes ,after clicking credit memo but I'm getting positive lines instead of reverse lines . Line setup is fine.