Return Material Authorisation (RMA)

[Mick K]

We are looking at some means in JDE for moving non-conforming parts back to a supplier and to record receipt of the replacement. RMA looks like it has some good functionality, though it appears to be more concerned with return of faulty goods from customer to branch and then shipping to the supplier.
I was thinking of RMA function to create a sales order to move items back to supplier and to create a purchase order to bring the replaced items into stock. obviously some fancy AAI setup needed here.
Anyone had any success with using RMA function in a similar way ?
thanks

 

[RHandDW]

I usually setup a simple Receipt Routing process. This way you "receive" the material into a receipt routing before you actually put it in stock and make it available. You then have several functions to disposition non-compliant material.

If you don't want to setup receipt routing then you can use a purchase order, one with a negative quantity to return the product and a line with a positive quantity to replace. Use the standard receiving program to "ship" the negative line. No need to change the AAI's for this. It will auto create a Debit Memo for your vendor .