E9.2 E1 9.2 - Adding Restocking Fee on RMA (P400511)

BluesClues

Member
Hello,

Client recently upgraded to 9.2 and is now using Return Materials Authorization (RMA). I've never implemented RMA but now am tasked of supporting it. To those who have experience with JDE E1 RMA, can you please tell me what is the best way to enter a restocking fee? They created a 'CRR' line which creates a credit order and a PO for the return. They also added an "SHP' line for the replacement. Now they want to add a restocking fee to this existing RMA.

Would appreciate anyone's guidance/help. Thanks!
 
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