Remittance entry

jrogerson

Member
When entering cash receipts and using the remittance entry method, one would expect to not have to enter the customer or payor number, this would save alot of time when having to look up many remittances. I understood that this method was supposed to do this. The customer or payor number should default in or not be required at all when entering cash. Does anyone know of a workaround or quickfix, does anyone else agree.

Currently using XE, implementing all new software in our company.

Thank you,

Jim
 

Mike Dupaix

VIP Member
Jim,

Are entering you entering your receipt manually or using a data collection method? If you are manually entering the receipt, you must link the information to the customer account by the invoice number, bank account or customer number. The type input controls what information is required.

> When entering cash receipts and using the remittance entry method, one would expect to not have to enter the customer or payor number, this would save alot of time when having to look up many remittances. I understood that this method was supposed to do this. The customer or payor number should default in or not be required at all when entering cash. Does anyone know of a workaround or quickfix, does anyone else agree.

Currently using XE, implementing all new software in our company.

Thank you,

Jim


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