chloe5763
Member
Sometimes! We have an example where we had 500 units on hand. An order for 500 ran through the overnight R42520, was hard committed and a pick slip printed. A user ran a one off R42520 for a different order, same part, 500 pcs. At this time the available was zero. The first time through it correctly put the order on backorder and returned a 902/551 status. Then the user ran the same version again and this time it gave in and printed a pick slip and hard committed another 500 units. We now show 500 on hand with 1000 committed. We only see this periodically so I don't think it's a setup issue but I also don't see anything with the versions of the R42520 being used. Any suggestions? Thanks!