Open Order Amount in Credit Check

[MDH]

Hello Fellow listers.

I have just observed that the "Open Order Amount" field when doing credit check on a customer (during Sales Order Processing) is wrong (extremely wrong). Causing orders to ship when these customers should have been On Hold.

Has anyone observed the same? If yes, have you discovered what is causing it.

Are there any SARS out there to fix that problem?

I can use the Repost Sales Order to fix it, but would like to know if there is any other way to fix it and prevent it from happening again.

OW 7.3.2.2

Thanks in advance

MDH

 

[got_to_love_jde]

MDH,
This is a known issue and the answer is to run the repost nightly.
Regards,
Dave