Not working- Sales Order Preferences Setup

[pyramid]

Dears,

We are working on JDE 8.12 release, We have a problem that sales order preferences setup is not giving the required result. In the setup we linked Item Group (SRP2) with certain revenue business unit. Output of this setup is have different revenue BU in SO details (F4211). Right now system is taking same SO header (F4201) branch plant as Revenue Business Unit. I checked all the setup is okay....can anyone help me to solve this problem. Attached doc for the preference setup,Please let me know if there is anything missing from the setup.
Note: On PY enviroment its working fine, however problem occuring only PD. And on PD this problem recently found before it was fine.

Thanks & Regards,
AK

 

[Aarto]

Howdy!

Have you checked the processing options for R40400?

P4210 "versions" processing options refer to a version of R4000 that is used to control which preferences are active. You need to enable the "revenue cost center" preference in the version of R40400 that is being referred to by P4210

Hope this helps

/Aarto

 

[pyramid]

Hi

The batch (R40400) processing are already enabled + the same version (ZJDE0001) is reffered in the processing option of P4210.

BR,
Aqeel

 

[Aarto]

Hi! Is it possible that the preference hierarchy has been changed?
(you have not included screenshot of the hierarchy setup in the attachment)


/Aarto

 

[pyramid]

Hi!

Might possible someone has changed the hierarchy, but can this cause the funtion of preferences. Please find attached screen shot the preference hierarchy setup.

Regards,
AAK

 

[pyramid]

Hi everyone,

Still awaiting for your valuable comments to in order to reach the bottom neck of the problem.

Thanks,
AK

 

[chanduk]

Hi All,
I wanted to include the Set up procedure here.
Define the Pref Profile P40070.
Attach the Group Code for the Ship to Customer in P40071.
Define the Rev BU and Customer Group Code Comb. In P40303 Application.
Check the PO values of R40400 with value 1 in Revenue Cost Centre Tab.
Attach the same version of R40400 in P4210.

Thanks
Chandrakant.

 

[Craig_Potter]

Ak,

Are there other preferences working? Just wondering whether Adv Preferences might have been inadvertantly turned on (which disables your std preferences). Here is how to check...

When using Advanced Preferences the system performs the following steps:
• Checks the System Constants to see if a Preference Schedule has been entered.
• Checks the processing option for Sales Order Entry (P4210) to see if there is an override schedule (if resolving Sales Order preferences).
• If a schedule exists, verify whether the specific preference type has been defined for that schedule.
• If the preference type is defined for the schedule, the Advanced Preference logic is performed to resolve the preference.
• If no schedule was found or the preference type was not found to be defined for the schedule, preferences will be resolved the old (basic) way

 

[pyramid]

Hi!

Thanks to everybody, the problem has been fixed after re-configuring the preferences setup.

BR,
AK

 

[vasudev]

Hello AK,

Could you please advise what you did to solve the issue?

Thanks in advance.