How to get collated copies using immediate printing in Xe

[antoine_mpo]

Hi list,
We have an ube that need to be immediately printed when finished, in several copies, but collated. And it has to be printed on a postscript printer (because we use barcodes and specific fonts in the ube)
When you submit the job, and in printer selection screen, you select the Postscript printer, check "print immediate", and set "number of copies" to the number you need, the result is that you get the number of copies, but not collated :
You get x times the first page, x times the second, etc ...

We cannot afford that, because it would take too much time for end users to put back all the pages, and would lead to document mixes and issues with our customers.


I also tried to change postscript driver parameters of the printer, on the print server (windows), but can't get what i want. (the number of copies set by default in the driver is ignored when printing the jde document).

I open a SR on Oracle support. Their answer is that is not a jde issue, and that it's the device/driver issue, and that i should contact the printer manufacturer.

But looking at what files are received by the printer, it seems to be raw type document (raw postscript ?). And the file has the same size whatever number of copies i requested from jde. So i guess the raw file contains the number of copies in the description.

Does anyone ever had that need and how did you solve the issue ? Any workaround ? Some code to change in jde ?

Thanks for you help.

 

[Scott Beebe]

This sounds like a printer property setting to me as well. Do you get the same result when printing multiple copies to that same printer from adobe from the same workstation?

 

[antoine_mpo]

Hi Scott,

I did some tests and noticed that when i was printing a pdf file from my server, from acrobat reader, i had the same result of not collated copies. I checked with my PC, and from there, if i requested multiple collated copies from acrobat it worked.
The version of my Poscript driver on my server was a more recent version than the one on my computer. So i installed the older driver on my server. Then, printing multiple collated copies was working when printing from acrobat reader. But it's still not working if i ask multiple copies from OneWorld. And if i try to set multiple copies (collated or not) by default on the driver, it's ignored (like other paramaters like paper source, printing quality, ...).
So i guess it's not only printer property setting issue.

Regards,