ssolberg
VIP Member
We are a World only shop and have been running the CreatePrint/CreateForm product for many years in order to produce our numerous AP/Payroll checks, Invoices, Statements, etc... (it's lots of stuff). We are currently running version 5.5 of their product on the iSeries.
I contacted them recently because we are swapping out one of our boxes for a new 520 so I needed a new temp code and by chance, they asked which OS version we were installing on the box. We are getting V5R3 (though we almost went to R4 but decided to wait) and Bottomline mentioned "that's good because our version 5.5 is not supported on V5R4". What!?! I've never got so much as any notice of this incompatibilty from them. I talked with them and they aren't supporting it but they aren't even sure if it will run on that OS.
Their requirement is to upgrade to the current 2.7 product. I happen to already be a little familar with this product is although it is an "upgrade", it requires quite an actual "migration" to this new product from the 5.5 product. Setup and config on the iSeries is quite different and the PC-based design product is completely new. All existing forms have to be migrated to the new format and I had trouble even getting that to work "well". It will clearly require us to get outside help to get everything done. (cha-ching)
Does anyone have any feedback on this and is there anyone who has already had to go through the 5.5 -> 2.7 migration? Did anyone "wing it" and attempt to run the 5.5 product on R4 yet? I realize that all product lines "run their course" and require IT shops to keep up to date but I really get pissed when I'm forced into a serious migration of an existing product without much warning and when it isn't going to come for "free". We already paid a pile of $$$ for the product and now we will have to pay another pile to keep it running. Sorry, I'm ranting...
I contacted them recently because we are swapping out one of our boxes for a new 520 so I needed a new temp code and by chance, they asked which OS version we were installing on the box. We are getting V5R3 (though we almost went to R4 but decided to wait) and Bottomline mentioned "that's good because our version 5.5 is not supported on V5R4". What!?! I've never got so much as any notice of this incompatibilty from them. I talked with them and they aren't supporting it but they aren't even sure if it will run on that OS.
Their requirement is to upgrade to the current 2.7 product. I happen to already be a little familar with this product is although it is an "upgrade", it requires quite an actual "migration" to this new product from the 5.5 product. Setup and config on the iSeries is quite different and the PC-based design product is completely new. All existing forms have to be migrated to the new format and I had trouble even getting that to work "well". It will clearly require us to get outside help to get everything done. (cha-ching)
Does anyone have any feedback on this and is there anyone who has already had to go through the 5.5 -> 2.7 migration? Did anyone "wing it" and attempt to run the 5.5 product on R4 yet? I realize that all product lines "run their course" and require IT shops to keep up to date but I really get pissed when I'm forced into a serious migration of an existing product without much warning and when it isn't going to come for "free". We already paid a pile of $$$ for the product and now we will have to pay another pile to keep it running. Sorry, I'm ranting...