dlai
Member
Hi
In OW, the Collection Manager shows all past due record for all company including '00000', the control record. When I put in a Promise/Promise, it doesn't mark all records of the same address book as 'worked' but only the company I have chosen. Also the message I put in is company specific as well. In WORLD, it doesn't matter which company I choose, it will update all records of the same A/B number.
Is it a undesirable feature or a bug?
Is there any way that we can make it work like WORLD?
Regards
Daniel
In OW, the Collection Manager shows all past due record for all company including '00000', the control record. When I put in a Promise/Promise, it doesn't mark all records of the same address book as 'worked' but only the company I have chosen. Also the message I put in is company specific as well. In WORLD, it doesn't matter which company I choose, it will update all records of the same A/B number.
Is it a undesirable feature or a bug?
Is there any way that we can make it work like WORLD?
Regards
Daniel