Approval e-mail not working

[SULLY1]

Has anyone seen this error and what might cause it?
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1896/1552 Thu Jan 27 11:44:52 2005 jdb_ctl.c2637
Starting OneWorld

1896/1244 Thu Jan 27 11:50:56 2005 jdesmtp.c732
connectToSMTPserver : connect failed
sin_family = AF_INET
sin_port = (printed in host byte order) 25
sin_addr = 198.184.170.78
Operating system error : <No such file or directory>

1896/1244 Thu Jan 27 11:50:56 2005 jdesmtp.c556
Leaving JDE_SendEMailSMTP with an error return code : <22>

1896/1244 Thu Jan 27 11:50:56 2005 Gt_msg.c1559
GEN0000015 - Error returned from SMTP for 102908
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Patty

 

[shearerj]

Can you connect from a Windows client to the SMTP server with the following command:
telnet 198.184.170.78 25

If not than the IP address and port for the SMPT server in the JDE.INI is not correct.

 

[SULLY1]

Jeremy

Thanks for your response. The telnet command fails. I spoke with my network peoples. Port 25 is block by our virus scanner. Is there a way to change the STMP command to use a different port? Can it be set in the jde.ini file? If so what is the syntax?

Patty

 

[magpie]

I'm wondering if Patty or anyone else has come up with a solution? My network manager is unwilling to enable port 25 on every workstation that will run Workflow.

I'm working on JDESOENTRY, the workflow that sends a message when an order goes on hold in P4210.

Thanks,

Maggie

 

[SULLY1]

Maggie

Our network people enabled port 25. I believe McAfee 8.0 blocks this port by default. Fortunately for me our network people can be reasonable.

Patty