JMast
Reputable Poster
Hello All,
We have a new error that showed up late last week in our batch stream for credit memos. The text below shows up in workcenter for the R42565 and R42800 when credit memos are processed. I narrowed it down to CM document types and CM line types.
Cause. . . . . Errors were encountered when assuring order integrity between
sales order 121253 CM 00001 , line 1.000 and
purchase order , line .000 .
Resolution . . Please review the following errors to determine the source of
the integrity issue. The purchase order will need to be
manually updated to maintain integrity with the sales order.
Our CM line type has an inventory interface value of D, but it has that value in PY as well so it is not new. Also, the lines with CM line type have SO11 as a 2, but they have had that value previously. I compared the processing options from the R42565 job that ran last night with one from last month and there are no differences.
It is not affecting the actual posting or updating of the transactions which is good.
Does anyone have any suggestions as to where else to look for a setting that could be affecting this process?
Thank you,
Jeremy
We have a new error that showed up late last week in our batch stream for credit memos. The text below shows up in workcenter for the R42565 and R42800 when credit memos are processed. I narrowed it down to CM document types and CM line types.
Cause. . . . . Errors were encountered when assuring order integrity between
sales order 121253 CM 00001 , line 1.000 and
purchase order , line .000 .
Resolution . . Please review the following errors to determine the source of
the integrity issue. The purchase order will need to be
manually updated to maintain integrity with the sales order.
Our CM line type has an inventory interface value of D, but it has that value in PY as well so it is not new. Also, the lines with CM line type have SO11 as a 2, but they have had that value previously. I compared the processing options from the R42565 job that ran last night with one from last month and there are no differences.
It is not affecting the actual posting or updating of the transactions which is good.
Does anyone have any suggestions as to where else to look for a setting that could be affecting this process?
Thank you,
Jeremy