78aspide78
VIP Member
Dear All,
I'm working on TR upgrade 8.96 to 8.98.1.4 on 8.10 release running without web applications.
The only issue occured is related to P4205 program.
Running this app on new TR sometimes (5-10 per day) customer reports a unusual blocking status of the client after shipping confirmation (no jde.log information found). Transaction goes ok but application is blocked and users need to close JDE and log again into the system.
I was unable to reproduce the error with jdedebug activated (and from this i assume some sync/async issue but i'm not sure). So i decide to switch one citrix server to the old TR and in this condition program works fine (tested by the users for different days).
Did you have any suggestions about this issue?
I'm working on TR upgrade 8.96 to 8.98.1.4 on 8.10 release running without web applications.
The only issue occured is related to P4205 program.
Running this app on new TR sometimes (5-10 per day) customer reports a unusual blocking status of the client after shipping confirmation (no jde.log information found). Transaction goes ok but application is blocked and users need to close JDE and log again into the system.
I was unable to reproduce the error with jdedebug activated (and from this i assume some sync/async issue but i'm not sure). So i decide to switch one citrix server to the old TR and in this condition program works fine (tested by the users for different days).
Did you have any suggestions about this issue?