will_miller
Member
We have about 20 orders whose statuses have behaved quite weirdly covering a
month or so of time. The order approval technique is that a processing
option (on a copy of P4310) specifies the approval route - yet a few orders
do not behave as we would expect.
Anyone had experience with the following sorts of strange behaviour?
1- Orders are approved without being released.
I found that some orders are approved (status 440) but they are still
awaiting to be released. To my suprise, they are appearing in the Release
Order screen of some managers not in the approval route. Normally, when a
order is entered, it falls into the approval route code that is specified in
the processing options and then goes into the different levels of approval.
However, if the order is on hold, it should be released first to allow
others in the approval route to approve it. That is not case for some orders
within nesta.
2- Statuses moving from 440 to 440
When all managers in an approval route code approve an order, it should then
move to the approved status 440 for A/P voucher matching. It appears for
some orders that the statuses are moved to 440 twice. That should never
happen. It seems that every single action done by an approver in the
approval route is moving the status to 440.
cheers
Will
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please notify the sender immediately via +44 (020) 7645 9500 or by email to
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The views expressed in this email are those of the author and do not
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month or so of time. The order approval technique is that a processing
option (on a copy of P4310) specifies the approval route - yet a few orders
do not behave as we would expect.
Anyone had experience with the following sorts of strange behaviour?
1- Orders are approved without being released.
I found that some orders are approved (status 440) but they are still
awaiting to be released. To my suprise, they are appearing in the Release
Order screen of some managers not in the approval route. Normally, when a
order is entered, it falls into the approval route code that is specified in
the processing options and then goes into the different levels of approval.
However, if the order is on hold, it should be released first to allow
others in the approval route to approve it. That is not case for some orders
within nesta.
2- Statuses moving from 440 to 440
When all managers in an approval route code approve an order, it should then
move to the approved status 440 for A/P voucher matching. It appears for
some orders that the statuses are moved to 440 twice. That should never
happen. It seems that every single action done by an approver in the
approval route is moving the status to 440.
cheers
Will
This email and any attachments are confidential and may be the subject of
legal privilege. Any use, copying or disclosure other than by the intended
recipient is unauthorised. If you have received this message in error,
please notify the sender immediately via +44 (020) 7645 9500 or by email to
[email protected] and delete this message and any copies from your computer
and network.
The views expressed in this email are those of the author and do not
necessarily reflect the views of NESTA.