Robert Robinson
Reputable Poster
As we have brought our company up on OneWorld, I have struggled with the optimum number of IS staff needed to support a set of 100, 200, 300+ users. Thus the question: How many support staff (application, CNC, hardware) are used at companies for, say, every 100 users in an environment with Citrix and few (3) Fat clients (no web - yet). Realizing that EO companies and their circumstances are like snowflakes - no two alike - the replies should be interesting. Thanks for the indulgence.