durhamjp
Member
Hey guys, long time lurker, first time poster. Unfortunately I'm a little in over my head, and I hope you can help me work thru it. Our old JDE administrator has left our employ, and that leaves no one with experience updating/upgrading JDE.
We are an AS/400 shop, and need to update the service pack level of ERP8.0 to be compatible with V5R4 (we're running V5R3 under an extended service agreement with IBM). Our warehouses run 24/7/364, and any downtime (especially unexpected downtime) is a major no-no. So our thought was to update an environment other than production to make sure everything (we have heavily customized JDE) works first.
That being said, no one is familiar with environments either, as we normally do EVERYTHING (including development/changes) in production. (I know, I know, we are looking long term to change that, but it works for us for now.) We should have a development environment setup for testing (the old JDE admin set it up), but I can't even figure out how to log into it. But before that even matters, we need to copy production (Data, objects, everything for testing everything) to development.
I contacted JDE support, but all I could really get from them were a bunch of knowledge base documents. Nothing outlining how the whole process should work/recommendations.
So that is where I am. Can you all help me figure out what would be the best course of action, and help me get started in the right direction?
Thanks for any assistance!
We are an AS/400 shop, and need to update the service pack level of ERP8.0 to be compatible with V5R4 (we're running V5R3 under an extended service agreement with IBM). Our warehouses run 24/7/364, and any downtime (especially unexpected downtime) is a major no-no. So our thought was to update an environment other than production to make sure everything (we have heavily customized JDE) works first.
That being said, no one is familiar with environments either, as we normally do EVERYTHING (including development/changes) in production. (I know, I know, we are looking long term to change that, but it works for us for now.) We should have a development environment setup for testing (the old JDE admin set it up), but I can't even figure out how to log into it. But before that even matters, we need to copy production (Data, objects, everything for testing everything) to development.
I contacted JDE support, but all I could really get from them were a bunch of knowledge base documents. Nothing outlining how the whole process should work/recommendations.
So that is where I am. Can you all help me figure out what would be the best course of action, and help me get started in the right direction?
Thanks for any assistance!