vaughan
Member
Hi,
“Error: Open Amount Greater Than Gross Amount”
I am getting the above error running the R470412 when attempting to process an EDI invoice and match it to a purchase order. The suggested resolution states:
“Adjust the open amount so it is less than or equal to the gross amount.”.
The problem is that the open and gross amounts in both the Detail (F47042) and Summary (F47044) are equal to one another. I have also tried making the open amount less than the gross amount but still the error persists.
I have checked the documentation and we are definitely providing all the mandatory data in the correct fields.
Does anyone have any idea of how to get round this error?
Thanks in advance
Vaughan
We are running release B7333 on service pack 22
“Error: Open Amount Greater Than Gross Amount”
I am getting the above error running the R470412 when attempting to process an EDI invoice and match it to a purchase order. The suggested resolution states:
“Adjust the open amount so it is less than or equal to the gross amount.”.
The problem is that the open and gross amounts in both the Detail (F47042) and Summary (F47044) are equal to one another. I have also tried making the open amount less than the gross amount but still the error persists.
I have checked the documentation and we are definitely providing all the mandatory data in the correct fields.
Does anyone have any idea of how to get round this error?
Thanks in advance
Vaughan
We are running release B7333 on service pack 22