got_to_love_jde
Reputable Poster
Hi All,
This sure doesn't look good for Quest. I think all of us should look at continuing our Quest membership to insure an independant voice in product development.
Regards,
Dave
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.
.
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Here is the PeopleSoft E-Mail:
I would like to take this opportunity to update you on our relationship with Quest, our participation in Quest events, and communicate the progress we have made implementing the new PeopleSoft user
group model.
Regarding the upcoming Quest West event, PeopleSoft communicated to the Quest Board last December that we would not be participating in this event. We have been communicating to Quest for several months that we would support one user group model—a model developed by a team of PeopleSoft® Enterprise, EnterpriseOne, and World customers, Quest board members, and led by PeopleSoft® EnterpriseOne and World customer, Jim Whalen.
PeopleSoft Support of Customer-Designed Model
The new user group model, announced last month by the International Customer Advisory Board (ICAB), brings together the best of J.D. Edwards and PeopleSoft user group programs, and enables you to participate in groups aligned by region, industry, and product.
In October 2003, PeopleSoft communicated to Quest that we would be participating in and supporting the ICAB user group integration process and the team’s recommendation. The outcome of this work highlighted significant overlap in the services that PeopleSoft, J.D. Edwards, and Quest provided user groups. Quest provided user group services to PeopleSoft EnterpriseOne and PeopleSoft® World customers who paid an annual membership fee. The customer team recommended developing one standard set of services to support all customers—PeopleSoft World, EnterpriseOne, and Enterprise customers. In the new model, all customers receive these services from PeopleSoft at no additional charge.
In support of the customer team recommendation, PeopleSoft is providing services for more than 150 independent user groups around the world. In the first quarter alone, we will participate in 35 user
group meetings with the opportunity to speak with more than 3,000 customers. These meetings are a great opportunity for us to meet with customers, communicate our plans and strategies, and hear from you. We encourage you to attend these customer-led regional, product, and industry user group events. You can view a list of user groups online, including the contact person for each group.
One Annual User Conference Program
As we previously communicated, PeopleSoft will sponsor one annual user conference for the benefit of all customers: PeopleSoft Connect. This user event is an excellent opportunity to leverage your PeopleSoft investment, hear first-hand from PeopleSoft executives, speak one-on-one with PeopleSoft experts, network with other PeopleSoft customers, and participate in hundreds of product, industry, and services breakout sessions. This year, we are pleased to announce the formation of the PeopleSoft Connect Program Advisory Committee (CPAC)—a team of customers guiding the content and strategy of this year’s conference. By seeking additional customer input in the planning process, we will deliver an even more valuable user conference experience. PeopleSoft is focusing its energy and resources on one annual user conference, and as we communicated to the Quest Board last August, PeopleSoft will not be participating in Quest Global.
Moving Forward
I would like to take this opportunity to thank the customers who developed the new model. Representing an inclusive cross section of our customers, these individuals invested a great deal of time to build a user group model that serves the needs of all customers. We believe they met their design objective of bringing together the best of all the models. Your feedback is important to us as we continually strive to enrich your customer experience, so please feel free to email me with your thoughts and comments.
Sincerely,
Phil Wilmington
Executive Vice President
This sure doesn't look good for Quest. I think all of us should look at continuing our Quest membership to insure an independant voice in product development.
Regards,
Dave
.
.
.
.
.
Here is the PeopleSoft E-Mail:
I would like to take this opportunity to update you on our relationship with Quest, our participation in Quest events, and communicate the progress we have made implementing the new PeopleSoft user
group model.
Regarding the upcoming Quest West event, PeopleSoft communicated to the Quest Board last December that we would not be participating in this event. We have been communicating to Quest for several months that we would support one user group model—a model developed by a team of PeopleSoft® Enterprise, EnterpriseOne, and World customers, Quest board members, and led by PeopleSoft® EnterpriseOne and World customer, Jim Whalen.
PeopleSoft Support of Customer-Designed Model
The new user group model, announced last month by the International Customer Advisory Board (ICAB), brings together the best of J.D. Edwards and PeopleSoft user group programs, and enables you to participate in groups aligned by region, industry, and product.
In October 2003, PeopleSoft communicated to Quest that we would be participating in and supporting the ICAB user group integration process and the team’s recommendation. The outcome of this work highlighted significant overlap in the services that PeopleSoft, J.D. Edwards, and Quest provided user groups. Quest provided user group services to PeopleSoft EnterpriseOne and PeopleSoft® World customers who paid an annual membership fee. The customer team recommended developing one standard set of services to support all customers—PeopleSoft World, EnterpriseOne, and Enterprise customers. In the new model, all customers receive these services from PeopleSoft at no additional charge.
In support of the customer team recommendation, PeopleSoft is providing services for more than 150 independent user groups around the world. In the first quarter alone, we will participate in 35 user
group meetings with the opportunity to speak with more than 3,000 customers. These meetings are a great opportunity for us to meet with customers, communicate our plans and strategies, and hear from you. We encourage you to attend these customer-led regional, product, and industry user group events. You can view a list of user groups online, including the contact person for each group.
One Annual User Conference Program
As we previously communicated, PeopleSoft will sponsor one annual user conference for the benefit of all customers: PeopleSoft Connect. This user event is an excellent opportunity to leverage your PeopleSoft investment, hear first-hand from PeopleSoft executives, speak one-on-one with PeopleSoft experts, network with other PeopleSoft customers, and participate in hundreds of product, industry, and services breakout sessions. This year, we are pleased to announce the formation of the PeopleSoft Connect Program Advisory Committee (CPAC)—a team of customers guiding the content and strategy of this year’s conference. By seeking additional customer input in the planning process, we will deliver an even more valuable user conference experience. PeopleSoft is focusing its energy and resources on one annual user conference, and as we communicated to the Quest Board last August, PeopleSoft will not be participating in Quest Global.
Moving Forward
I would like to take this opportunity to thank the customers who developed the new model. Representing an inclusive cross section of our customers, these individuals invested a great deal of time to build a user group model that serves the needs of all customers. We believe they met their design objective of bringing together the best of all the models. Your feedback is important to us as we continually strive to enrich your customer experience, so please feel free to email me with your thoughts and comments.
Sincerely,
Phil Wilmington
Executive Vice President