wgrantusa
Well Known Member
We just swapped out a user's printer for a new model. The old model was an HP4000 and the new model is HP2015. We can not seem to print to this printer through OneWorld. I can see it hit the outq on the 4000 and when I release the outq, it leaves but never makes it to our printer server. The outq is based on an IP address and we haven't had a problem before. I think it has to do with the model of printer. Has anyone else had this issue and what did you do to resolve this?