UBE fails on the server when CFR auditing is activated

husni

Well Known Member
Hi list,

We are currently trying to setup CFR auditing on the PY environment for testing. We have followed all the instructions in Auditing Administration Guide 21 CFR Part 11 Administrion guide and everything is working as far as auditing is concerned. However, when reports are submitted on the server, with auditing on, the job fails with status E.
This is the job log for the failing job:
Can anyone give a hint on whats going on?

UNLOCK: Total READ locks after operation: 0

Apr 27 11:36:09 ** 14680/8368 Entering JDB_SetAuditInfo (HUSER-'023BC528' Thread-'0')

Apr 27 11:36:09 ** 14680/8368 Exiting JDB_SetAuditInfo with failure

Apr 27 11:36:09 ** 14680/8368 API ipcSawUnregisterProcV1 : process 14680 unregistered in entry 26

Apr 27 11:36:09 ** 14680/8368 Entering JDB_UpdateTable

Apr 27 11:36:09 ** 14680/8368 ODBC:S DBInitRequest(new) conn=02431A20 hd=027FB908 dr=02D22F80 GRMOWENT A (JDE@GRMOWENT - B7333 Server Map)

Apr 27 11:36:09 ** 14680/8368 UPDATE SVM7333.F986110 SET JCJOBQUE='QB7333PR',JCJOBPTY='5',JCJOBSTS='E',JCENHV='PY7333 ',JCUSER='HUSNI ',JCPSWD='****** ',JCJOBTYPE=' ',JCSBMDATE=106117,JCSBMTIME=113602.000000,JCJOBNBR=48394.000000,JCEXEHOST='GRMOWENT',JCORGHOST='HUSNI ',JCPROCESSID=14680.000000,JCACTDATE=106117,JCACTTIME=113609.000000,JCSRVBLOBA=LONGVARBINARY_DATA,JCFUNO='UBE',JCPRTQ='6009',JCFNDFUF1='Printer In BLOB ',JCFNDFUF2='R5548425_EMAIL_48394_PDF ' WHERE ( JCEXEHOST = 'GRMOWENT' AND JCJOBNBR = 48394.000000 )
Apr 27 11:36:09 ** 14680/8368 Entering JDB_CloseTable(Table = F986110)

Thanks and regards,
 
The problems was due to an inactive OCM for one of the new files in System - B7333 Server map data source.

Once the OCM entry was activated, the problem was resolved.
 
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