SP20 Printimmediate and Formscape Problem

Hi all,
I just finished upgrading from SP15 to SP20_F1. The issue I have is that UBE's are erroring out when the user selects a Formscape print queue and selects printimmediate. Then the log file records the following:

659/661 Sat Oct 19 09:37:15 2002 combined.c344
RDEL0000045 - Could not open tables for reliable event delivery (F90703 and F90704). Reliable event delivery will be disabled

659/661 Sat Oct 19 09:40:48 2002 JDEKPRNT.C4550
KNT0000165 - Loading of filter DLL failed

659/661 Sat Oct 19 09:40:48 2002 RUNBATCH.C1256
Unable to Print the PDF file.

659/661 Sat Oct 19 09:40:48 2002 IPCPUB.C3432
API ipcSawUnregisterProcV1 : process 659 unregistered in entry 14

659/661 Sat Oct 19 09:40:48 2002 RUNBATCH.C1395
Job of type UBE failed with rcode = 1

659/661 Sat Oct 19 09:40:48 2002 JDB_CTL.C4519
JDB4200003 - OPEN TABLE NOT CLOSED = F986110

Any clues in the clues closet???

I have logged call with JDE, but my support is weekday's only.[frown]

Warmest Regards,
Harry

Harry,

This has bitten me before. I have got your answer! The FormScape Filter DLL is living in your B7\System folder or Foundation path on your server. When you applied the service pack you replaced your foundation code, thus removing your FormScape DLL. This would apply to both Client-side FormScape printing and PrintImmediate from the Server. You need to copy the output router from your FormScape installation into your system folder, path or library (depending on your platform).

You will find the output router filter dll's in E:\Program Files\Formscape2\JDE OneWorld\Output Routers.

One another note, I have recently implemented the FormScape OSA and it works well. It has allowed me to turn off meta-data which has significantly reduced the time it takes for users to view a non-FormScape PDF.

Regards,

That's the answer. Xe system folder is B7333sys, the SP20 system folder is B7334sys. I have emailed formscape and told them that the instructions for the output router needs to be amended to reflect this. I seriously doubt JDE would even be helpful on this.

Good luck!

Thanks Justin!!
It worked. I should have remembered that, but the brain doesn't always function at 7am on a Saturday!!

Thanks again!

Harry