Update Sales adds sales revenue and sales discount together

Swordfish

Member
Hello All,

Kindly note that I’m having a problem with the update sales process: regular sales orders are defined as SO while credit orders (return) are defined as CO, a 10% discount is also applied on the majority of the items inside all orders.

whenever i launch R42800 - update sales batch, for SO the system subtract the discount sales from the revenue sales automatically and put the result on the revenue sales account defined in the AAIs (31010) without creating any line for the discount (although it is defined as well in the AAIs). whereas, for the CO, the system create a record for the revenue sales and another one for the discount sales knowing that both SO and CO have the same setup.

In the case of SO the line created for revenue sales (no line is created for discount) is equal to the one that should be created in the receivables whereas in the case of the CO i must deduct the revenue sales from the discount sales to have a value equal to the one that should be created in the receivables.

thank you in advance for your support and have a nice evening.

Swordfish.
 
Back
Top