Larry_Jones
Legendary Poster
As part of our 9.2 Upgrade we're planning on dropping IE (with its ActiveX).
We were planning on allowing users to use either Edge or Chrome.
We just noticed a snag though with Edge or Chrome (or Firefox).
When PDFs are attached as a File MO Type they are not displayable in the Media Object Viewer. Ditto for most other types of files (Word, Excel, ...). (Image files such as JPEGs do display in the viewer.)
What happens instead is that the user sees the message "This media object is not viewable because of settings on your browser. Please download the media object file to your local machine to view with an appropriate application." and the file is downloaded to the user's Downloads directory - basically requiring multiple clicks on the user's part just to view a PDF.
Alternatively the user can press Control-Click to open a separate window or tab but this is also less desirable than opening directly in the Viewer.
This is not going to be popular with our end-user population - particularly Mfg production people who barely know their way around a computer.
(FYI we have chosen NOT to store our considerable (hundreds of thousands) of attachments in the database as Oracle attempted to push its customers into.)
Oracle has a enhancement request to address this but after several years they haven't addressed it.
So ... does anyone have a work-around / fix for this?
We were planning on allowing users to use either Edge or Chrome.
We just noticed a snag though with Edge or Chrome (or Firefox).
When PDFs are attached as a File MO Type they are not displayable in the Media Object Viewer. Ditto for most other types of files (Word, Excel, ...). (Image files such as JPEGs do display in the viewer.)
What happens instead is that the user sees the message "This media object is not viewable because of settings on your browser. Please download the media object file to your local machine to view with an appropriate application." and the file is downloaded to the user's Downloads directory - basically requiring multiple clicks on the user's part just to view a PDF.
Alternatively the user can press Control-Click to open a separate window or tab but this is also less desirable than opening directly in the Viewer.
This is not going to be popular with our end-user population - particularly Mfg production people who barely know their way around a computer.
(FYI we have chosen NOT to store our considerable (hundreds of thousands) of attachments in the database as Oracle attempted to push its customers into.)
Oracle has a enhancement request to address this but after several years they haven't addressed it.
So ... does anyone have a work-around / fix for this?
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