antoine_mpo
Reputable Poster
Hi List,
We were previously on a EntrepiseOne Xe SP20 (windows 2000 servers, Oracle 8i database, websphere 4), but we are migrating to a new one.
This new platform is in Xe SP23_Q1, windows 2003 servers (most of servers are VMWare virtual server, except for the oracle server), Oracle 10.2.0.3 database, Websphere 6.0.2.13.
We first installed a development platform (single oracle/entreprise server/webpshere, no VMWare technology), and now we are installing the production platform.
But we are experiencing an issue in both SP23 platforms (dev and prod), that we can't reproduce :
During some Voucher Match proccess (P4314), we sometimes have CallObjects Kernels hanging (most of the time, we have 2). These windows processes are taking 25% of CPU each (the level is staying that high all the time, no decrease), but doesn't seems to work because all bsfn are ending in timeout.
We had the issue several times, during the same tests, but never when i was watching for them, with full logs activated .
So the only thing i see is that the first bsfn ending in timeout is F4314EditLine (according to jas logs), but nothing special in jde.log for these process.
I opened a case, but as you may imagine, they don't have enough information.
That's why i'm posting here to know if someone ever met similar issues.
We don't have such an issue on our previous SP20 platform.
The only ESU we installed on the SP23 platform are technical (ESU Planner required for SP23, an ESU related to P98OWSEC, and an ESU related to a missing index on F91300 table - Scheduler -).
Any help would be appreciated.
Thanks for your help.
We were previously on a EntrepiseOne Xe SP20 (windows 2000 servers, Oracle 8i database, websphere 4), but we are migrating to a new one.
This new platform is in Xe SP23_Q1, windows 2003 servers (most of servers are VMWare virtual server, except for the oracle server), Oracle 10.2.0.3 database, Websphere 6.0.2.13.
We first installed a development platform (single oracle/entreprise server/webpshere, no VMWare technology), and now we are installing the production platform.
But we are experiencing an issue in both SP23 platforms (dev and prod), that we can't reproduce :
During some Voucher Match proccess (P4314), we sometimes have CallObjects Kernels hanging (most of the time, we have 2). These windows processes are taking 25% of CPU each (the level is staying that high all the time, no decrease), but doesn't seems to work because all bsfn are ending in timeout.
We had the issue several times, during the same tests, but never when i was watching for them, with full logs activated .
So the only thing i see is that the first bsfn ending in timeout is F4314EditLine (according to jas logs), but nothing special in jde.log for these process.
I opened a case, but as you may imagine, they don't have enough information.
That's why i'm posting here to know if someone ever met similar issues.
We don't have such an issue on our previous SP20 platform.
The only ESU we installed on the SP23 platform are technical (ESU Planner required for SP23, an ESU related to P98OWSEC, and an ESU related to a missing index on F91300 table - Scheduler -).
Any help would be appreciated.
Thanks for your help.