scott_parker
Reputable Poster
Greetings.
Yesterday we had a power outage at about 2:50pm. Our UPS kicked in but for some reason it failed at 2:54pm. (so much for the backup power)
Anyway, we restarted the AS/400 at about 3:30. Once back up at about 3:45 or so we did a controlled IPL (needed to completely disconnect it from the UPS) and then went on our merry way.
A problem that was discovered was that about 3000 sales order lines had gotten set BACK 1 or 2 Status. Lines that had been canceled were no longer canceled. Lines that were Ready for Invoicing were back to Ready for Ship Confirm.
Lines that were Ready for Ship Confirm were now Ready for Picking.
We looked at the Sales Ledger file and the records in that file SHOWED a particular order was at ready for invoicing. But the F4211 showed Ready for ship confirm. With these 2 files being so out of sync we had/have a small nightmare on our hands.
What we have done so far is to set all the status back to what the last Sales Ledger record shows.
(we also plan on doing a cycle count of any and all items that were picked/shipped for the last 2 days.)
Calls to JDE and one to IBM has not gotten us anywhere. Neither have any clue as to what could have caused this.
Anyone out there ever see something like this happen before???
(the UPS repairman is on his way)
Scott Parker
Grote Industries, LLC.
WorldSoftware Version 8.1.2 AS/400 V4R5
Yesterday we had a power outage at about 2:50pm. Our UPS kicked in but for some reason it failed at 2:54pm. (so much for the backup power)
Anyway, we restarted the AS/400 at about 3:30. Once back up at about 3:45 or so we did a controlled IPL (needed to completely disconnect it from the UPS) and then went on our merry way.
A problem that was discovered was that about 3000 sales order lines had gotten set BACK 1 or 2 Status. Lines that had been canceled were no longer canceled. Lines that were Ready for Invoicing were back to Ready for Ship Confirm.
Lines that were Ready for Ship Confirm were now Ready for Picking.
We looked at the Sales Ledger file and the records in that file SHOWED a particular order was at ready for invoicing. But the F4211 showed Ready for ship confirm. With these 2 files being so out of sync we had/have a small nightmare on our hands.
What we have done so far is to set all the status back to what the last Sales Ledger record shows.
(we also plan on doing a cycle count of any and all items that were picked/shipped for the last 2 days.)
Calls to JDE and one to IBM has not gotten us anywhere. Neither have any clue as to what could have caused this.
Anyone out there ever see something like this happen before???
(the UPS repairman is on his way)
Scott Parker
Grote Industries, LLC.
WorldSoftware Version 8.1.2 AS/400 V4R5