Jawad
Active Member
Hi All,
We work with Credit Control that checks both the Credit Limit and the Aging of the Outstanding Balance.
I have come across situations where the Customer has only a Credit Note that is Outstanding, but yet, the system puts the Sales Orders of the Customer on hold (the credit limit is not exceeded).
Is this how the Credit check is designed to work ?? or can I do some setup to exclude the Credit documents from the Credit Control ??
Any help is much appreciated.
Best Regards,
Jawad.
We work with Credit Control that checks both the Credit Limit and the Aging of the Outstanding Balance.
I have come across situations where the Customer has only a Credit Note that is Outstanding, but yet, the system puts the Sales Orders of the Customer on hold (the credit limit is not exceeded).
Is this how the Credit check is designed to work ?? or can I do some setup to exclude the Credit documents from the Credit Control ??
Any help is much appreciated.
Best Regards,
Jawad.