returns

How are you handling 'wrong part sent' issues with returns. Example: The customer orders part 123, we ship 123A by mistake. The customer wants to return 123A. Our current process is awkward in we issue a credit for the correct item. Then we create and order/credit for the incorrect item. How...

Hello everybody, I have a problem with missing returned inventory items. A warehouse attendant returned an item to a work order. It hits WO costing via the G/L record and it shows up in P4111 (Inventory transactions), but doesn't appear in the P41202 (Detailed Availability) This doesn't happen...