Citrix performance

I have a question that I am hoping someone can help me with. We are on XE svc pk 16 and co-existent. I have 95% of my users coming through Citrix to run OW. The problem is when the as400 gets killed by a user on OW you can't narrow down what they are running or who they are because the description points to the system user and the Citrix box. Has anyone out there created more than one system user? I know I can create a system user for every user, but I was thinking of doing this by groups. Any thoughts?

Thanks in advance,

Joanna
OW XE svc pk 16
World Cume 12
Co-existent
Windows 2000

Are you saying that the AS/400 is killed due to a submitted job? If so,
you can just look at 'work with submitted jobs' and get the PID number
from there. Then look at the AS/400 and look at the currently running
runbatch (in nt, don't know about AS/400) with the corresponding PID# to
the 'submitted jobs' and you can tell what job(s) are currently sapping
the CPU, and who submitted it..

John

----------------------------------------------------------
OneWorld Xe (B733.3)
Update 2, SP 16
Oneoffs: SP16_011, _018, _019
Running on: NT4/SP6a, SQL7/SP3
Windows TS/Metaframe 1.8
----------------------------------------------------------






Xe, Update2, SP16
NT/SP6a, SQL7/SP3, WTS/Metaframe 1.8

Joanna,

We currently use 2 system users: JDE and JDEJPN because we are running
multiple instances with shared files (Next Numbers) and the CCSID of the
user matters.

The only real issue we have run into is that when it comes time to change
the system user password, it is a pain in the arse. You will need to
change every Group ID that uses the system user that is being changed.
Otherwise it works for us.

Tom Davidson

Xe Update 1 & a million SARS, SP 16.1, ES AS/400, CO SQL 7.0, TSE, 2
instances (English/Western European & Japanese)




OW 7332 SP 11.3VER, NT 4.0 SP 5, TSE 4.0 SP 4, Metrframe 1.8, CO SQL 7.0

I have system users by logical group. In my case it
is by what company they are associated with. That
narrows it down one way. Second, if you are looking
at a particular QZDASOINIT job you can look at the job
log and get the IP address it is serving, do a
TRACERT and get which TSE server they are on.

Those 2 have been enough at this point to drill down
to one or two users in my shop.

Conclusion is yes, you may use as many "system" users
as is logical for your shop.
--- jpayne <[email protected]> wrote:
http://198.144.193.139/cgi-bin/wwwthreads/showflat.pl?Cat=&Board=OW&Number=25051


=====
Dan Eppich
The Anschutz Corporation
B7332 Coexistant, V4R5 w/central objects
INS Card deployment server
SP16.1
Optio DCS 6.3.2
Fat and Citrix ICA Web Client

__________________________________________________

Joanna,

I do this for al of my clients. Whatever Oneworld User groups/roles that
you create, create a matching system user for these. With this approach you
can't pinpoint the exact user that is causing the problem, but you will
narrow the list of people down.

An added benefit to create these multiple system roles on the AS/400, is
that you can creat a JOBD for each system account and control where jobs get
submitted to.


Hope this helps.

Andy

Re: RE: Citrix performance

The as400 is not literally killed just performance. I appreciate all the advice. I am going to try to group my users logically to narrow down our problem.

Thanks again.

Joanna
OW XE svc pk 16
World Cume 12