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Thread: FormEngine.doEvent(): BSFN failed and need roll back

  1. #1

    FormEngine.doEvent(): BSFN failed and need roll back

    My company has been on JDE 9.2 for four weeks after upgrading from JDE 7.3.3.3.

    The below error began manifesting late last week. From all of my research so far it appears to be pointing to a possible server issue.

    Any thoughts or ideas regarding the cause of this issue would be greatly appreciated.

    Thanks.

    Patrick

    Jun 2019
    11:34:22,210[SEVERE][UH74]
    [RUNTIME]FormEngine.doEvent(): BSFN failed and need roll back!! | Form Name :
    P4021_W4021B com.jdedwards.runtime.base.SystemException: There was a problem
    with the server while running the business function
    LoadSupplyAndDemandData.\nThe server may still be available, but because of
    state information, the entire unit of work must be resubmitted.\nPlease exit
    the application and restart it.\nButton clicked Line number 14\nP4021_W4021B

  2. #2
    Member craig_welton's Avatar
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    Litchfield, CT
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    The function is failing on the enterprise server. The log you are displaying is from the web server. Find the user session in server manager and track to the attached enterprise server COK. Hopefully the log will show something obvious. I have see that function timeout as it loads as the S&D data. Please include your platform info (database and servers) in your posts.

    Craig
    Craig Welton
    PatWel Group Inc.
    http://www.patwel.com
    Home of the FREE JDE Object Browser, JDETrace, NERDup and BusBuild+ Tools

    E1 9.0 8.98.4.2 Wintel SQL 2008
    E1 9.2 9.2.1.4 iSeries

  3. #3
    Thanks for the quick response Craig. Sorry I didn't include the database and servers. My company is on Oracle 12.2 and Oracle Linux 7.5. The CNC is currently checking the enterprise server.

    Patrick

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