Transform Project prints on both sides of paper

anita_jag

Member
HI All,
We just went live with JDE 9.2 and Transform software for form processing. What is happening (and it did happen in testing too) the output prints on both sides of one piece of paper. So, we have double sided invoices, which doesn't work for our imaging system. We checked the form itself (print duplex not checked) and the printer settings (defaults to one sided printing) and everything looks correct.
Please let me know if anyone has any ideas what else could be wrong. We opened a case with Bottomline too.
Thanks! Anita.
 
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