My place of employment is currently upgrading from JDE 7.3.3.3 XE to JDE 9.2, so I am fairly new to JDE 9.2.

When a user accesses screen P0010 to open up the previous period for the General Ledger, that user can immediately create journal entries in P0911 for the previous period, but all other users that attempt to create journal entries for the previous period receive the error message "Date is in this Yr but Prior Mth (PBCO)". However, all other users are able to create journal entries for the previous period the next day.

One attempt to resolve the issue was to clear the cache, have everyone log off/in, and try again but that did not resolve the issue.

Does anyone know what needs to be done to immediately allow the applicable users to be able to create journal entries for the previous period?

Any help would be greatly appreciated.

Thanks.

Patrick