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Thread: Optio - Kick back undelivered message

  1. #1

    Optio - Kick back undelivered message

    Hey - We're currently sending monthly statements to our customers in PDF using Optio. Is there a reporting function or a way to designate a general box to receive input for undelivered messages when the email address is invalid?


  2. #2
    Senior Member Larry_Jones's Avatar
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    Not automatically. Your Optio statements are going out through a SMTP gateway on your mail server, right?
    Handling rejected /returned email is a function of your mail server which you may be able to script to find the reject mails you care about.
    Larry Jones
    E1 9.1 - TR 9.1.5 on Win 2012 R2. Oracle DB 11.2.04
    Wintel, BI Publisher

    Migrating to JDE 9.2 (TR 9.2.2.4) and SQL Server 2016

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