User cannot open CSV on web browser IE8

jimmymac

Reputable Poster
We are on E1 9.0 and tools 8.98.42. The supported explorer version is IE8. One of our users upgraded to IE10, then back down to IE8 and has lost the ability to view a CSV.

He clicks view CSV, it kind of blinks at him but does not open Excel. It did earlier today before he upgraded to IE10 and back down to IE8.

I have checked everywhere I know to check, pop up blockers, security. Nothing seems amiss.

Any suggestions would be helpful.

Thanks.
 
Make sure that you have allowed the ActiveX option in IE. Check the plugin JDEExcelAutoU status in IE.
 
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