wild_erp
Active Member
We have a couple users that are having issues that when they view a text attachment on a Work Order that when they exit the attachment is deleted. They are able to add them with no issue it is only when they view an existing one. We have been able to re-create the issue with one of our Business Analysts and it appears to be specific to a computer/user. We have had them delete and replace the JDEwebctlsU.ocx files on thier respective machines. It seems like the issue goes away but then comes back after a few days.
I cannot make it happen on my own computer. We are running the same operating sytem and same I.E. Version. I have sent them my ocx file and my set up information but it keeps coming back.
Can any one help me?
Our user is getting very frustated as we have been working on this for many months. To complicate they do not reside in my office, but I have a BA at thier location.
We are running E1 9.0 Tools 8.98.4.11 and are on an iSeries.
Computers are running Win 7 Enterprise SP1 64 bit
I.E. version 8.0
Please help I am at the end of ideas.
I cannot make it happen on my own computer. We are running the same operating sytem and same I.E. Version. I have sent them my ocx file and my set up information but it keeps coming back.
Can any one help me?
Our user is getting very frustated as we have been working on this for many months. To complicate they do not reside in my office, but I have a BA at thier location.
We are running E1 9.0 Tools 8.98.4.11 and are on an iSeries.
Computers are running Win 7 Enterprise SP1 64 bit
I.E. version 8.0
Please help I am at the end of ideas.