Problem with JDE all of a sudden not recognizing user's local printer. Help!!

bigwebb83

Active Member
Problem with JDE all of a sudden not recognizing user\'s local printer. Help!!

We are running JD Edwards on a citrix server. Typically we don't support local printers but we have a lady at one of our offices that has been running a local printer for years. All of a sudden this morning when she created a pdf report and went to print there were no printers recognized other than the microsoft xps printer. When we check her printers in the control panel she has several including the local printer installed (local as default) but no printer is being recognized by edwards. Any idea what could've caused this?
 
Re: Problem with JDE all of a sudden not recognizing user\'s local printer. Help!!

Hi

You need to install your user printer drivers on the
Citrix box.
 
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