dhashimura
Well Known Member
I have already discussed this with some World customers.
Now I am asking whether the Enterprise One community has had similar experiences on Customer Connection. Some links, Solution IDs, Solution ID attachments, and SARs will not fully "open" for me. I can usually see a few lines at the top of those pages. Oracle tells me that there is something they cannot identify that is wrong with my Internet or Office settings. Because I can open most links, Solution IDs, etc., I don't agree. Oracle tells me they tested & other clients have no problems. My network people have set up test PCs outside our firewall and tell me that we aren't blocking anything. I don't know who is correct.
If my people are wrong, please tell me how to correct them. Otherwise, please open a case with Oracle so they will know I'm not the only one having problems.
My current problem occurs when I click on the link called "JD Edwards World 2006 1099 Updates -- Available December 2006". The header appears as News and Events >> Home Page News Archive >> JD Edwards World 2006 1099 Updates - Available December 2006. I've waited more than 5 minutes then pressed the Stop button. No more than the first 4 lines of this article appeared.
Even when I click Support, Roadmaps + Schedules, 2006/2007 Year-End Updates - JD Edwards EnterpriseOne and JD Edwards World Only, JD Edwards World, 2006 Year-End Updates System Requirements, the screen only displays lines until the 1099 section. At most I see 2 paragraphs there. Here the header appears as: Support >> Roadmaps and Schedules >> JD Edwards EnterpriseOne and JD Edwards World 2006 Year-End Updates >> JD Edwards World Year-End Update Information >> JD Edwards World 2006 Year-End System Requirments.
I look forward to your comments.
Thank you, Debbie
Now I am asking whether the Enterprise One community has had similar experiences on Customer Connection. Some links, Solution IDs, Solution ID attachments, and SARs will not fully "open" for me. I can usually see a few lines at the top of those pages. Oracle tells me that there is something they cannot identify that is wrong with my Internet or Office settings. Because I can open most links, Solution IDs, etc., I don't agree. Oracle tells me they tested & other clients have no problems. My network people have set up test PCs outside our firewall and tell me that we aren't blocking anything. I don't know who is correct.
If my people are wrong, please tell me how to correct them. Otherwise, please open a case with Oracle so they will know I'm not the only one having problems.
My current problem occurs when I click on the link called "JD Edwards World 2006 1099 Updates -- Available December 2006". The header appears as News and Events >> Home Page News Archive >> JD Edwards World 2006 1099 Updates - Available December 2006. I've waited more than 5 minutes then pressed the Stop button. No more than the first 4 lines of this article appeared.
Even when I click Support, Roadmaps + Schedules, 2006/2007 Year-End Updates - JD Edwards EnterpriseOne and JD Edwards World Only, JD Edwards World, 2006 Year-End Updates System Requirements, the screen only displays lines until the 1099 section. At most I see 2 paragraphs there. Here the header appears as: Support >> Roadmaps and Schedules >> JD Edwards EnterpriseOne and JD Edwards World 2006 Year-End Updates >> JD Edwards World Year-End Update Information >> JD Edwards World 2006 Year-End System Requirments.
I look forward to your comments.
Thank you, Debbie
