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Thread: Payment instrument

  1. #1
    New Member
    Join Date
    Mar 2001
    Location
    Colorado
    Posts
    14

    Payment instrument

    We are on One World B733.2.
    We are just starting to test the JDE credit card processing programs. We are using "?" in the payment instrument field of the customer master. For these customers, credit memo's and sales orders process with a credit card payment. However, we also see account adjustments going to credit cards. How do we prevent account adjustments from going on their credit card?
    Thanks,
    007



    Jim Bond (007)
    Systems Analyst II
    Cook Communications Minsitries
    B73.3.2 going to ERP 8.0 / SP 21

  2. #2
    Senior Member
    Join Date
    Nov 2000
    Location
    Houston, TX
    Posts
    548

    re: Payment instrument

    When entering an adjustment, enter/change the payment instrument before accepting the transaction. JDE will use the default from the customer master only if the field is not already populated.

    > We are on One World B733.2.
    We are just starting to test the JDE credit card processing programs. We are using "?" in the payment instrument field of the customer master. For these customers, credit memo's and sales orders process with a credit card payment. However, we also see account adjustments going to credit cards. How do we prevent account adjustments from going on their credit card?
    Thanks,
    007


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    Mike Dupaix
    JDE Certified Professional
    (630) 904-5373 – Office/Fax
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    World, OW B733X, Xe, E1 8.0, 8.9, 8.10, 8.11, 9.0 Financial, Distribution, Dev, CNC

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