vivek_kaushal
Well Known Member
Hi Guys
When we are viewing the pdf files from "View pdf" icon in the "Submitted Jobs" application in test Citrix server, it takes a lot of time before the pdf file is displayed even after disabling all the virus scan and rebooting the Citrix and enterprise server. I tested the same thing in the fat client and in the fat client it is very response time is very quick.
Here is what I have tested till now.
1. I went to the printQueue directory on the Citrix server and opened the file directly in acrobat reader and I can see the file quickly.
2. The time taken to show pdf file is same on test Citrix server whether we use standard or W environment.
3. I deleted all the files from printqueue directory on the citrix server and pressed the "view pdf" row exit in the Submitted Jobs application. The file was copied from Enterprise server to Citrix server quickly and then it took additional 30 seconds to open the file. The file size was less than 1Mb.
The production Citrix box is woking perfectly fine. The IE vesion on test Citrix box is 6.0 while on production box is 4.x.
Any suggestions
When we are viewing the pdf files from "View pdf" icon in the "Submitted Jobs" application in test Citrix server, it takes a lot of time before the pdf file is displayed even after disabling all the virus scan and rebooting the Citrix and enterprise server. I tested the same thing in the fat client and in the fat client it is very response time is very quick.
Here is what I have tested till now.
1. I went to the printQueue directory on the Citrix server and opened the file directly in acrobat reader and I can see the file quickly.
2. The time taken to show pdf file is same on test Citrix server whether we use standard or W environment.
3. I deleted all the files from printqueue directory on the citrix server and pressed the "view pdf" row exit in the Submitted Jobs application. The file was copied from Enterprise server to Citrix server quickly and then it took additional 30 seconds to open the file. The file size was less than 1Mb.
The production Citrix box is woking perfectly fine. The IE vesion on test Citrix box is 6.0 while on production box is 4.x.
Any suggestions