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Thread: Security Kernels not responding

  1. #1
    Member Tom_Davidson's Avatar
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    Nov 2000
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    Wisconsin, USA
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    Security Kernels not responding

    We had an incident over the weekend where the security kernels seemed to stop responding, but were not shown as 'Zombie/Stopped'.

    The symptoms were reported as UBE's in 'Waiting' status, and I had all kinds of messages in my we logs about 'Security System Failure', just a generic message.

    When I investigated I had 6 security kernels running, the logs were normal, just the duplicate key on F9312.

    I had to kill all the kernels and when the new ones started, all was well.

    I did find this in two JDENET_N logs:

    1955/12 MAIN_THREAD Fri Nov 2 17:40:52.479432 netflow.c1032
    1955 (pid) in routeOutgoingQueue(), unable to send message: sd=5, msgId=1, msgHost=172.16.12.62, msgPort=6016, sendingHost=172.16.1

    The sd= was different but the time was about the same.

    When I checked support the above message it seemed to point to RTE, which we don't use.

    Any ideas what the issue might have been? I'm loath to open a JDE Ticket as I cycled JDE services on Sunday morning, 'just in case' and finding the 80 kernel logs in my 100K+ logs is too damn hard.

    Tom
    Cleindori Consulting
    8.12/8.98.4.4, 9.1/9.1.5.3, 9.2/9.2.0.5/6
    IBM i, WebLogic on Windows, DBCS, Global installations.

  2. #2
    Are you using LDAP integration? What tools release is this client on?
    Regards,

    Hari Sharma
    Aellius
    EnterpriseOne: Integration (.Net, Web Services) | Output Management | Monitoring

  3. #3
    Daylight Savings Time issue?

    I recall having some issues around this in years past.



    Quote Originally Posted by Tom_Davidson View Post
    We had an incident over the weekend where the security kernels seemed to stop responding, but were not shown as 'Zombie/Stopped'.

    The symptoms were reported as UBE's in 'Waiting' status, and I had all kinds of messages in my we logs about 'Security System Failure', just a generic message.

    When I investigated I had 6 security kernels running, the logs were normal, just the duplicate key on F9312.

    I had to kill all the kernels and when the new ones started, all was well.

    I did find this in two JDENET_N logs:

    1955/12 MAIN_THREAD Fri Nov 2 17:40:52.479432 netflow.c1032
    1955 (pid) in routeOutgoingQueue(), unable to send message: sd=5, msgId=1, msgHost=172.16.12.62, msgPort=6016, sendingHost=172.16.1

    The sd= was different but the time was about the same.

    When I checked support the above message it seemed to point to RTE, which we don't use.

    Any ideas what the issue might have been? I'm loath to open a JDE Ticket as I cycled JDE services on Sunday morning, 'just in case' and finding the 80 kernel logs in my 100K+ logs is too damn hard.

    Tom

  4. #4
    Member Tom_Davidson's Avatar
    Join Date
    Nov 2000
    Location
    Wisconsin, USA
    Posts
    718
    Well Duh! I forgot I had multiples in my sig, sorry. This is 9.1 Tools 9.1.5.3. I am not using LDAP.

    We use GMT, so don't have to deal with time changes, one of the few good things about a global install
    Cleindori Consulting
    8.12/8.98.4.4, 9.1/9.1.5.3, 9.2/9.2.0.5/6
    IBM i, WebLogic on Windows, DBCS, Global installations.

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